Customer Engagement
Customer Engagement
Increased revenue starts with satisfied customers. CapSure CX delivers a suite of integration solutions that span the customer lifecycle to create a more engaging customer experience.
From personalised
welcome kits
to targeted multi-channel marketing, CapSure takes every routine customer interaction and makes it more personal and more engaging to ensure a great customer experience.
Our CRM solution
will help you capture key customer data across multiple channels, as well as aggregate data from all your core applications, to better understand your existing clients, provide them with holistic financial advice, and target them with relevant products.
Enable customer retention and success
by putting actionable customer data right at your fingertips. Customer service representatives can instantly access a record of every interaction a customer has had with you across all channels.
Email marketing, chatbot and virtual assistant
are available for customers to engage with you as and when they choose to.
Email marketing, chatbot and virtual assistant
are available for customers to engage with you as and when they choose to.